2-in-1 Showerhead® System

• Quick-connect the 6’ flexible hose with sprayer only when you need it.
• Use the hose to rinse your tub and shower, bathe children and pets, clean mini blinds, water plants … the list goes on.
• When hose is connected, water only flows when the sprayer lever is pressed, which allows you to conserve water and helps you stay dry.
• When you’re done, detach the hose and store it for a clutter-free shower.

Capri™

• White Online & Retail
• Brass Online
• Chrome Online

• Chrome and Gray Online & Retail
• Satin Nickel Online

Rainfall

• ChromeOnline & Retail

• 
  Remove showerhead.
• 
  Twist on shower connector.
• 
  Showerhead operates normal when hose is not connected.

• 
  Quick-connect 6’
  hose with sprayer
  only when needed.
• 
  Water does not flow from showerhead when hose is attached. Water flows only when sprayer lever is pressed.

1. How do I contact Customer Service?

   View our Contact Page.

2. Is there a warranty on RINSE ACE® 2-in-1 Showerhead® System?

   Yes, there is a one year warranty. We warrant our products shall be free of defects in assembly under normal use when properly installed and maintained. If the product should become defective, we will repair it or elect to replace it free of charge. To obtain warranty service, please call 1-800-867-4673 (262-703-0011) or email consumerassist@ideafactoryinc.com. You may be instructed to return defective product, postage prepaid, along with dated proof of purchase, to Idea Factory, Inc., N56 W16865 Ridgewood Dr., Menomonee Falls, WI 53051. Include a return address inside the package. You may also include an email address inside the package so we can notify you that your package has been received and returned. Please allow 2 weeks for the return of your product.

3. Will the RINSE ACE® 2-in-1 Showerhead be affected by water conditions?

   If you experience calcium deposits or hard water buildup with your current showerhead, your RINSE ACE® 2-in-1 Showerhead will too. There are easy preventative measures to extend the life of your RINSE ACE 2-in-1 Showerhead. Simply wipe the sprayface on a regular basis with a sponge dipped in vinegar to dislodge minerals from hard water and to prevent buildup.

4. Can I purchase the showerhead only for a second shower?

   Yes, you can use the sprayer hose from your 2-in-1 Showerhead® System and use it in an additional shower by purchasing the "showerhead only."

5. Do I have to detach the hose after each use?

   No, but it is recommended. If you don't detach the hose, water does not flow to the showerhead.

6. How long is the hose?

   Six feet ... and you will be satisfied that the power of the sprayer and the length of the hose will allow you to stand outside the tub & shower to rinse away dirt and suds quickly from surfaces while staying dry as well as to rinse the underside of the family pet or the head of a young child.

7. Can I get a different hose length?

   Yes. Please call 1-800-867-4673 or 262-703-0011 to order a custom hose length.